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Internal QMS Auditor (ISO 9001) - Refresher

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Internal QMS Auditor (ISO 9001) - Refresher
One Day Training Course


The ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.

Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing ISO 9001 for real quality improvement and performance rather than just compliance.

This one-day course provides refresher training in the skills necessary to be an effective internal QMS auditor.

Learning Outcomes

On successful completion of this training course, delegates should be able to:

  • Understand the importance of internal auditing within a quality management system
  • Understand the responsibilities of Internal Auditors
  • Conduct an effective internal audit e.g. plan and organise an internal audit against relevant criteria
  • Collect and analyse evidence objectively
  • Evaluate and report the results of an internal audit 

Who Should Attend

Any previously trained Internal QMS Auditors in the organisation requiring refresher training in auditing skills.

Course Programme


  • Quality Systems and the purpose of Quality Audits
  • The process approach to auditing
  • Audit preparation
  • Audit checklists
  • Conducting the Audit
  • Questioning Skills/Behavioural aspects of auditing
  • Corrective Action
  • Reporting the Audit
  • Auditing the effectiveness of the QMS

Course Tutor



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Course Times

9.00am - 5.00pm

In-House Courses

For In-House courses, the tutor will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation.

Course Manual

Delegates will receive a very comprehensive course manual.

This course is available exclusively on an In-House basis

Rev 10