Developing a Process-based Quality Management System for ISO 9001
Two Day Training Course
ISO 9000 defines a quality process as a ‘set of interrelated or interfacing activities, which transform inputs into outputs.
The purpose of the process approach is to enhance an organisation’s effectiveness and efficiency in achieving its defined objectives. In relation to ISO 9001:2008 this means enhancing customer satisfaction by meeting customer requirements.
This course aims to provide an understanding of the concepts, intent and the application of the “process approach” to the ISO 9001 Quality Management System standard.
On successful completion of this training course, delegates should be able to:
Who Should Attend
9.00am - 5.00pm
For In-House courses, the tutor will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation.
Delegates will receive a very comprehensive course manual.
This course is available exclusively on an In-House basis.